Privacy Policy

1. Who we are

Virtus Investigative Services LLC ("Virtus," "we," "us," or "our") is a California licensed private investigations firm (CA PI License #189367) located at 2931 Cañon St #6186, San Diego, CA 92106. This Privacy Policy explains how we handle information collected through our website at virtusinvestigativeservices.com (the "Site") and, where noted, in the course of providing investigative services to our clients.

2. Information we collect

Information you provide. When you contact us through the Site, request a consultation, or engage us, you may provide your name, email address, phone number, company, and a description of your matter. Only share what is necessary; do not transmit sensitive details about third parties through unencrypted channels.

Information collected automatically. When you visit the Site we may automatically collect limited technical information, including IP address, browser type, device type, referring URL, pages viewed, and approximate geographic location derived from IP. This information is used to operate, secure, and improve the Site.

Cookies and similar technologies. We use strictly necessary cookies required for the Site to function. With your consent (via our cookie banner) we may also use analytics cookies to understand aggregate visitor behavior. You may withdraw consent at any time by clearing your browser storage for this Site.

3. How we use information

• To respond to inquiries and provide requested information.
• To evaluate, scope, and deliver investigative services under engagement.
• To operate, secure, and improve the Site and detect abuse.
• To comply with legal, regulatory, and licensing obligations.

4. Confidentiality of investigative matters

Information about clients and the subjects of investigations is held in strict confidence consistent with California Business and Professions Code §§ 7520 et seq. and our professional obligations. We do not sell client information, and we do not disclose the existence of an engagement except as authorized by the client or required by law, lawful subpoena, or court order.

5. Sharing of information

We do not sell personal information. We share information only:

• With service providers (hosting, email, secure document delivery) under written confidentiality terms;
• With co-counsel, experts, or vendors when expressly authorized by the client to advance an engagement;
• When required by law, valid legal process, or to protect legal rights, safety, or property.

6. Data retention

We retain Site inquiry data for a reasonable period necessary to respond and document the inquiry. Client engagement records are retained in accordance with California licensing requirements and our internal records-retention schedule, after which records are securely destroyed.

7. Security

We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is perfectly secure; please use discretion when transmitting sensitive information.

8. Your privacy choices

Depending on where you live, you may have rights to access, correct, delete, or restrict use of certain personal information, and to opt out of certain processing. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, the right to delete, the right to correct, and the right to opt out of "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the CCPA/CPRA.

To exercise any of these rights, email info@virtusinvestigativeservices.com. We will verify your request before responding.

9. Children's privacy

The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children.

10. Third-party links

The Site may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing any information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on this page.

12. Contact

Virtus Investigative Services LLC
2931 Cañon St #6186, San Diego, CA 92106
619.888.9747 · info@virtusinvestigativeservices.com